There is no convoluted, overwrought process, just an approach that’s as easy as ABC.
Assess – Work out what the problem is.
Spend time interviewing people, observing practices, to uncover the unspoken, and test hypotheses to evaluate and frame the problem properly. It’s a case of ‘do nothing, but observe everything’.
Build – Create a first solution.
Create a first iteration of something that can solve the problem and be deployed quickly. It could be a prototype, a strategy, a service, a training course; anything that creates a difference immediately within your business. Build to learn, not learn to build.
Cultivate - Test and revise that solution.
As the solution works its way through the business, we work with people to observe reactions, problems, opportunities, and improve or alter the initial creation. A day in the wild is worth a month of guessing.
Some example outputs
In a day
- Offer inspiring, fresh perspectives and ideas in meetings or brainstorms.
- Deliver thought-provoking presentations on how the world is changing to your team.
In a week
- Create an outline on how you could change how you create and sell products or services.
In a fortnight
- Devise, design and run a workshop for a core team from your community.
In a month
A detailed organisational appraisal, creating ideas and practical solutions to improve:
- Dexterity – the work people do and things they produce
- Process – how your community works together, from internal through to external
- Technology – the tools people use to improve effectiveness and efficiency
In a year
Running a groundbreaking project to create a new product or service rooted in the internal-external community, from invention right through to communication.
